LHC Top Slider td.Zoom

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td.Zoom

The fastest choice with top priority, the shortest transit times and
our proactive premium service.

Your fastest way for your urgent shipments

For your most urgent cargo, we offer top speed and priority as well as the fastest capacity access with no weight or size limitations. You benefit from dedicated handling at our hubs and the unique 24/7 premium td.Zoom Customer Service – including proactive supervision and steering of your urgent shipments.

Minimum transit times, maximum speed

  • Top speed, highest priority and reliability – with the shortest transit and handling times

  • The best capacity access with no weight limitation

  • Immediate booking confirmation within the scope of our Capacity Guarantee* enabling a guaranteed access to capacity on short notice                       * Exceptions may apply based on aircraft type, route, density group, access rate and other factors

  • Dedicated handling at our hub FRA by time:matters at the time:matters courier terminal*
    * Building 455d, Cargo City Nord, Gate 26, 60546 Frankfurt/Main

  • Dedicated handling at our hubs MUC, FRA and VIE, with ramp supervision, ramp transfer and tail-to-tail transfer on demand

  • 24/7 premium td.Zoom Customer Service fully focused on your needs

  • 24/7 proactive monitoring, steering and replanning as well as dedicated tracing

Easy booking, always informed

  • eBooking 24/7, booking via your personal Lufthansa Cargo contact or our dedicated td.Zoom phone number:
    +49 (0) 180 6747800*
  • eTracking 24/7 via web and mobile app, proactive notifications selectable

 

24/7 premium td.Zoom Customer Service

  • 24/7 premium td.Zoom Customer Service for all requests during transport: +49 (0) 180 6747800* or td.zoom@dlh.de
  • Established eService channel for service requests as well as claims and complaints
  • 24/7 monitoring and steering of shipments plus immediate, proactive information in the event of irregularities

 

Guaranteed capacity**

  • Benefit from an immediate booking confirmation within the scope of our Capacity Guarantee* enabling a guaranteed access to capacity on short notice, even when the flight is full.

 

 


* 0.20€ per connection via German landline, max. 0.60€ connection via German mobile network

** Exceptions may apply based on aircraft type, route, density group, access rate and other factors.

Available product combination

* Exceptions apply
 

Available Add-on Services

 

Other available offer elements

Want to know more?

Take a look at your choice of commodities, Speeds and ULD options as well as our current flight schedule, our industry experience and much more.