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Emergency

The fastest transport for emergencies: We make the impossible possible for you

In an Emergency – we make the impossible possible

Provides immediate help for your logistics emergencies: our fastest airport-to-airport connection enables you to get your shipment in the air at short notice – worldwide, regardless of the capacity required, at the highest safety standards. We will find a solution for you, from the smallest spare part to the largest piece of equipment.

Reliable, transparent quality standards

  • Top priority 
  • Unlimited access up to the maximum freight capacity
  • Get your cargo in the air at short notice with our fastest airport-to-airport connection on Speed td.Zoom
  • 100% money-back guarantee

Money-Back-Garantie

  • 100% money-back guarantee: reimbursement of the net freight costs in the event of delays of over six hours after the promised Time of Availability (TOA) in accordance with our Terms and Conditions

Infrastructure database

Better planning thanks to a comprehensive infrastructure database: find out more about our product availability and capability at our stations via Our stations.

Easy booking, always informed

  • Personal advice and booking for your logistics emergencies via the 24/7 td.Zoom hotline +49 (0) 180 6747800*
  • Booking at your local Lufthansa Cargo office before the latest acceptance time available
  • eTracking 24/7 via the web and mobile app, proactive notifications selectable


Please note: When using Emergency, certain conditions apply in case of cancellation or re-bookings.




* 0.20€ per connection via German landline, max. 0.60€ connection via German mobile network.

Products for Emergency commodities

 

Available Speeds

 

Available Add-on Services

 

Other available offer elements

 

Want to know more?

Take a look at your choice of commodities, Speeds and ULD options as well as our current flight schedule, our industry experience and much more.