Passive Temp Support
Temperature support for sensitive cargo
Best possible protection against temperature fluctuations through Passive Temp Support
Shipping sensitive pharmaceutical products, diagnostic products, biotech material or hi-tech products optimally protected in four bookable temperature ranges: take advantage of cutting-edge solutions for passive temperature support and of the Pharma Hub Frankfurt – Europe’s largest hub for temperature-sensitive cargo.
Passive temperature support for your cargo
Passive temperature support throughout the Lufthansa Cargo network
On A321F aircraft and temperature-controlled Road Feeder Service (Cool Truck) temperature control possible*
Road Feeder Service by refrigerated truck for most shipments, upon request directly to your customs warehouse
Optimization of apron times, storage in protected and temperature-controlled environments (wherever possible)
Large center for temperature-controlled logistics in Europe: cutting-edge, certified Pharma Hub Frankfurt with specially trained personnel
Reliable airport-to-airport transport of temperature-sensitive dangerous goods with passive temperature control according to the IATA Dangerous Goods Regulations
Effective protection against sunlight thanks to specially developed protective foil
Application of Thermo Covers from FRA on ULDs for special protection against the weather**
* No temperature control on all other cont. aircrafts
** Currently on the route FRA to ATL, CAI, ORD, TLV and YYZ and return; from May to October*
Exclusive Customer Service & Pharma Control Tower for Passive Temp Support shipments
Exclusive access to our Pharma Control Tower for inquiries about Passive Temp Support shipments via email to temperature.customer-service@lufthansa-cargo.com.
Inquiries about shipments at CEIV-certified stations can be made via this single point of contact.
24/7 monitoring: the exclusive monitoring by our Pharma Control Tower tracks all Passive Temp Support shipments in transit in our hubs BRU, FRA and MUC. In the event of a deviation from the transport plan, the Pharma Control Tower contacts the station.
Our temperature ranges offer the optimum solution
-20°C to -10°C – FRO
2°C to 8°C – COL
15°C to 25°C – CRT
2°C to 25°C – ERT
Certification - at the cutting edge of industry requirements
- Always keeping an eye on market developments and in constant dialog with the industry, in order to meet your current needs
- Support in meeting regulatory requirements
- Actively shaping the digitalization of the airfreight sector and certification processes in cooperation with IATA
- IATA CEIV* certification for transporting pharmaceuticals
- IATA CEIV* or GDP certification for our hubs Frankfurt, Munich, Brussels, Vienna and may more stations. Find all certified stations within our Pharma Network.
* Center of Excellence for Independent Validators in Pharmaceutical Logistics
Infrastructure database
Better planning thanks to a comprehensive infrastructure database: find out more about our product availability and capability at at each station via our stations.
Pharma Network
Easy booking, always informed
- eBooking 24/7 or book via our Lufthansa Cargo Service Centers
- eTracking 24/7 via web and mobile app, proactive notifications selectable
Products for Passive Temp Support commodities
- Passive Temp Support
- Dangerous Goods
Available Speeds
* Due to short handling times temperature-controlled storage is not available at hubs FRA, MUC, and VIE for Passive Temp Support shipments combined with Speed td.Zoom.
Available Add-on Services
Other available offer elements
Want to know more?
Take a look at your choice of commodities, Speeds and ULD options as well as our current flight schedule, our industry experience and much more.
- Whenever it needs to go: Our schedule
- Whereever it needs to go: Our stations
- Whenever assistance is required: Support & Contact
- Optimal conditions: Our temperature ranges
- Supporting your pharmaceutical needs: Pharma Network
- Total control: Pharma Control Tower
- Protected at its best: Thermo Covers
- Tracking made easy with your own tracking device: customer-owned Tracker guideline
- Perfect fit for your shipments: ULDs
- Your shipment always in view: Track now
- Explained in detail: Other Charges
- Outlined in depth: General Terms
- Experience is the key: Premium industry solutions
- At the speed of your needs: Our three Speeds at a glance