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Passive Temp Support

Temperature support for sensitive cargo

Best possible protection against temperature fluctuations through Passive Temp Support

Shipping sensitive pharmaceutical products, diagnostic products, biotech material or hi-tech products optimally protected in four bookable temperature ranges: take advantage of cutting-edge solutions for passive temperature support and of the Pharma Hub Frankfurt – Europe’s largest hub for temperature-sensitive cargo.

Passive temperature support for your cargo 

  • Passive temperature support throughout the Lufthansa Cargo network  

  • On A321F aircraft and temperature-controlled Road Feeder Service (Cool Truck) temperature control possible*                                                                                

  • Road Feeder Service by refrigerated truck for most shipments, upon request directly to your customs warehouse

  • Optimization of apron times, storage in protected and temperature-controlled environments (wherever possible)

  • Large center for temperature-controlled logistics in Europe: cutting-edge, certified Pharma Hub Frankfurt with specially trained personnel

  • Reliable airport-to-airport transport of temperature-sensitive dangerous goods with passive temperature control according to the IATA Dangerous Goods Regulations

  • Effective protection against sunlight thanks to specially developed protective foil  

  • Application of Thermo Covers from FRA on ULDs for special protection against the weather**

 

​​​​​​* No temperature control on all other cont. aircrafts
** Currently on the route FRA to ATL, CAI, ORD, TLV and YYZ and return; from May to October

 

Exclusive Customer Service & Pharma Control Tower for Passive Temp Support shipments

  • Exclusive access to our Pharma Control Tower for inquiries about Passive Temp Support shipments via email to temperature.customer-service@lufthansa-cargo.com.

  • Inquiries about shipments at CEIV-certified stations can be made via this single point of contact.

  • 24/7 monitoring: the exclusive monitoring by our Pharma Control Tower tracks all Passive Temp Support shipments in transit in our hubs BRU, FRA and MUC.

  • The Pharma Control Tower automatically contacts the stations in case of customer inquiries or milestone deviations - no additional contact with the station is required.

  • If the TOA changes, a notification is automatically sent via eTracking.

 

Our temperature ranges offer the optimum solution

  • -20°C to -10°C – FRO

  • 2°C to 8°C – COL

  • 15°C to 25°C – CRT

  • 2°C to 25°C – ERT

Certification - at the cutting edge of industry requirements

  • Always keeping an eye on market developments and in constant dialog with the industry, in order to meet your current needs
  • Support in meeting regulatory requirements
  • Actively shaping the digitalization of the airfreight sector and certification processes in cooperation with IATA
  • IATA CEIV* certification for transporting pharmaceuticals
  • IATA CEIV* or GDP certification for our hubs Frankfurt, Munich, Brussels, Vienna and may more stations. Find all certified stations within our Pharma Network.

 

* Center of Excellence for Independent Validators in Pharmaceutical Logistics

Infrastructure database

Better planning thanks to a comprehensive infrastructure database: find out more about our product availability and capability at at each station via our stations.

Pharma Network

The Lufthansa Cargo Pharma Hub Frankfurt.

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Visit the Lufthansa Cargo Pharma Hub Frankfurt virtually.

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Easy booking, always informed

  • eBooking 24/7 or book via our Lufthansa Cargo Service Centers
  • eTracking 24/7 via web and mobile app, proactive notifications selectable

Products for Passive Temp Support commodities

 

Available Speeds

* Due to short handling times temperature-controlled storage is not available at hubs FRA, MUC, and VIE for Passive Temp Support shipments combined with Speed td.Zoom.


Available Add-on Services

 

Other available offer elements

Want to know more?

Take a look at your choice of commodities, Speeds and ULD options as well as our current flight schedule, our industry experience and much more.    

Certification