Change in Lufthansa Cargo process
Topic:
Consignee contact information helps timely delivery
Affected export region(s):
All
Affected import region(s):
All
Product:
All
What is changing:
In order to guarantee an in-time information to consignee that his shipment is ready for pick-up, a contact info (telephone number or email address) is required in XFWB/FWB/AWB.
Reason:
Other
To-do for customer:
For consignees with no regular business please provide either telephone number or email address in AWB/FWB.
In case of disregard:
- Potential delay
Valid from:
1/8/24 0:00
Valid until:
Contact:
Your local sales office
