eFreight – go paperless with Lufthansa Cargo.
eFreight is an initiative that has two main targets:
- To replace the familiar paper documents that have been in use in the air cargo industry for decades with standardized electronic messages and regulated data exchange.
- To optimize the air freight industry with all partners throughout the transportation chain in the long term.
eAWB (electronic Air Waybill) being an exchanged electronic message constitutes the legal basis for the transport agreement between freight forwarder and airline.
Within the implementation of the first major digitized document, the eAWB, two process variants were introduced: EAP and EAW.
EAW = eAWB shipments without accompanying paper documents.
EAP = eAWB shipments with accompanying paper documents.
Exclusion of special products from eFreight/eAWB:
Live animals (AVI), human remains (HUM), live human organs (LHO) and letter of credit shipments (LOC).
⇒ Lufthansa Cargo is working on eliminating remaining product restrictions.
The following requirements apply for eAWB with Lufthansa Cargo:
- Signing of the IATA Multilateral Agreement (IATA Resolution 672) as legal basis of eFreight.
- Contract activation between forwarder and airline as contractual basis.
Contact partner for this purpose is the respective sales representative.
→ For further information on the Multilateral Agreement please click here.
- Correct usage of special handling codes (SPLs) EAP and EAW (FWB version 16) within FWB transmission and/or booking.
- High FWB quantity and quality (Lufthansa Cargo offers support to reach this standard with the ‘Data Quality Initiative’).
- Sign the Multilateral Agreement with IATA.
- Fulfil the technical requirements and provide FWB-quantity and -quality of 98% or higher. Lufthansa Cargo offers support with the ‘Data Quality Initiative’.
- Contact the respective sales representative to demand Activation Notice with Lufthansa Cargo and define the framework for paperless shipments.
- Create an eFreight booking and choose EAP or EAW depending on your shipment requirements.
- Send an FWB with all relevant contract data via your message provider or by delivering a message with Lufthansa Cargo’s self-service message capture tool (ePortal).
- Deliver freight without paper-AWB.
What to do if ...
... you have questions regarding the eFreight implementation:
- Contact your local Sales representative by using this link.
... you want to sign the IATA Multilateral Agreement:
- Click here to sign or receive further information on the IATA Multilateral Agreement.
...you face technical issues:
- Contact Lufthansa Cargo’s eChannel Helpdesk.
Monday to Friday: 6 am to 9 pm (UTC) • 8 am to 11 pm (CET)
Phone: +49 (0) 1802 737 737 (not accessible from mobile phones)
Reduced administrative burden due to fewer documents.
→ Sourcing, deposition and archiving almost redundant
Process efficiency increased without additional work (FWB-transfer = initiated automatically).
→ Timesaving of up to 50% in document handling because of quicker/easier goods acceptance (GAC)
Improved quality through onetime AWB capturing and high standards in the acquisition/transmission of booking data.
Decrease in billing discrepancies because of high data quality and completeness.
Contribution to the environmental preservation with up to 65% reduced paper effort.
Cost savings with every shipment.
eFreight – features and future.
The ‘Single Process’ makes it possible for customers to deliver freight without paper-AWBs for all receiving stations worldwide.
- A customer delivers an eAWB-shipment without the respective paper document to a ‘Single Process’ station.
- Lufthansa Cargo decides whether a paper-AWB is needed by local authorities or at destination.
- On non-eAWB capable lanes Lufthansa Cargo will reproduce the paper-AWB for the customer.
⇒ Standardized and innovative industry solution for all lanes
Lufthansa Cargo offers the ‘Data Quality Initiative’ (DQI) to validate the content quality of transmitted FWB messages and to support the freight forwarder in fulfilling the basic requirements for paperless cargo transport.
The ‘Data Quality Initiative’ performs quality checks for FWB messages and compares them to the respective paper-AWB to reveal discrepancies in content.
- Identification of critical differences between the regular paper-AWB and the electronic message.
- Support in the adjustment of in-house freight forwarding software in order to enable correct and complete FWB message transmission.
- A passed DQI is a basic requirement to initiate eAWB shipments with Lufthansa Cargo.
- The formal quantity (FWB message transmitted for each AWB) and quality (FWB message fulfills syntax requirements) of transmitted FWB messages have to be 98% or higher.
eFreight is being introduced gradually at Lufthansa Cargo:
- eAWB - electronic Air Waybill
The paperless eAWB process has been successfully rolled out on more than 150 stations worldwide covering around 93% of the network capacity. Additionally Lufthansa Cargo’s eAWB project is supported by two key success factors: ‘Single Process’ and ‘Data Quality Initiative’.
- eCSD - electronic Consignment Security Declaration
The eCSD security Declaration is the digital equivalent to a regular security and screening information of shipments. If enabled all security information will automatically be included in the FWB and sent to carrier and customs.
- eHM - electronic House Manifest
The eHM pilot project has been successfully launched in 2016 at three European Airports. The House Manifest (also known as Cargo or Console Manifest) lists all information of the House Air Waybills for each consolidated shipment. The HM data is transmitted as an FHL message.
- eDGD - electronic Dangerous Goods Declaration
Lufthansa Cargo’s upcoming solution to digitize dangerous goods documents.