The human factor.
Reason enough for the QCS Managing Director, Stephan Haltmayer, to personally supervise the loading and takeoff. “This charter was a real challenge,” says Haltmayer. “Perfect temperature control doesn’t always mean that the freight needs to be cooled down. With the weather outside at just around freezing, it was important to keep our sensitive consignment at a constant temperature.” Nutritional supplements can only tolerate temperatures between 10 and 20 degrees Celsius; otherwise their quality deteriorates. An additional challenge was the sheer volume of the consignment.
100 metric tons in one go – that’s exceptional even for the most experienced logistics manager. Everything had to be transshipped at the same time and at just the right temperature. Thanks to perfect planning and preparation by QCS and customer team 2 at Frankfurt as well as the charter colleagues at Lufthansa Cargo, the entire process – from delivery to the Lufthansa Cargo Cool Center over security scanning right up to loading – took only a few hours. “Knowing that this consignment can save lives simply increases the pressure,” says Haltmayer. “Absolutely nothing is allowed to go wrong!”
Stefan Wildhirt / iStock