Mobile consignment tracking with the new "Lufthansa Cargo eServices" App

As of now, the new App can be obtained free of charge for mobile phones and tablets Lufthansa Cargo has released its new App, "Lufthansa Cargo eServices".

Frankfurt, 10 December 2015

The App is offering comprehensive shipment tracking as well as direct feedback opportunities for mobile phones and tablets, including innovative image uploading.
Users constantly receive updated information on their shipments, on request via push notification.

The App also offers a clear overview of all current bookings and furthermore enables access to consignments with higher security requirements via an optional log in process.
Preliminary claims, complaints and feedback, including photos, can be conveyed quickly and
specifically to Lufthansa Cargo – for example, immediately after delivery. This integrated
functionality serves to emphasize the cargo airline's quality promise.

"After the launch of the ePortal in the summer, the start of the new, integrated eServices App is a
further step towards the digitization of our cargo process", according to Boris Hueske, Program
Manager eCargo at Lufthansa Cargo.
The „Lufthansa Cargo eServices“ can be obtained free of charge in Google Play Store, Windows
Phone Store and Apple App Store, as well as on the website

Contact persons - press information on request.

Here is the right contact partner for your press queries. But please understand: The phone numbers and email addresses are only for journalists. We can unfortunately not handle customer queries. 

Should you wish to contact Lufthansa as a customer, please get in touch with your local Lufthansa Cargo office. All the details are on the relevant country page.

Customers in Germany can address queries to a contact partner per email at or by phone 01805-747100

Jacqueline Casini - Director Communications & Environmental Management.

Phone: ++49 69 696-95447

Andreas Pauker - Head of PR.

Phone: ++49 69 696-95537

Annual Report