Lufthansa Cargo offers new express service for shipments of all sizes

"Courier.Solutions" has the shortest acceptance and transit times and provides round-the-clock surveillance


 

Lufthansa Cargo is offering its customers worldwide a new express service for very urgent shipments. Courier.Solutions provides the fastest transit and shortest delivery times in the Lufthansa Cargo portfolio plus constant surveillance and custody of consignments and is designed for customers with extremely time-critical and sensitive cargo. There are no weight limits: entire pallets or containers can be transported with the Courier.Solutions service.

Lufthansa Cargo is offering its customers worldwide a new express service for very urgent shipments. Courier.Solutions provides the fastest transit and shortest delivery times in the Lufthansa Cargo portfolio plus constant surveillance and custody of consignments and is designed for customers with extremely time-critical and sensitive cargo. There are no weight limits: entire pallets or containers can be transported with the Courier.Solutions service.

Lufthansa Cargo is offering this new product in close cooperation with time:matters, a Lufthansa Cargo Group company that specialises in Special Speed Logistics services. Customers can drop off their shipment at Frankfurt Airport up to 90 minutes before departure. At various other airports, the minimum drop-off time is one hour before departure. At Frankfurt, the transit time is only 60 minutes, compared with 180 minutes for td.Flash, while the transfer time at Munich is a mere 50 minutes. To this end, Lufthansa Cargo has developed special processes to ensure that shipments are accompanied by dedicated staff at all times. During transit at Frankfurt and Munich, shipments are in the continuous custody of members of staff and, whenever required, are transported direct from one aircraft to the next.

Monika Wiederhold, Vice President Product Management at Lufthansa Cargo says Courier.Solutions is the perfect answer for customers who are looking for the fastest and most reliable service possible. “With the shortest handling times, personal courier accompaniment during transit and round-the-clock, proactive shipment surveillance,” she explains, “we can offer the speediest assistance when trade fair items or medicines, for example, are urgently needed on the other side of the world.”

Courier.Solutions can now be booked through all Lufthansa Cargo offices. Bookings via other Lufthansa Cargo distribution channels such as call centres and electronic platforms, will be possible in the course of this year.



Contact persons - press information on request.

Here is the right contact partner for your press queries. But please understand: The phone numbers and email addresses are only for journalists. We can unfortunately not handle customer queries. 

Should you wish to contact Lufthansa as a customer, please get in touch with your local Lufthansa Cargo office. All the details are on the relevant country page.

Customers in Germany can address queries to a contact partner per email at lhcargo@dlh.de or by phone 01805-747100

Jacqueline Casini - Director Communications & Environmental Management.

Phone: ++49 69 696-95447
e-Mail: jacqueline.casini@dlh.de

Andreas Pauker - Head of PR.

Phone: ++49 69 696-95537
e-Mail: andreas.pauker@dlh.de

Annual Report