Breadcrumb

Passive Temp Support

Temperature support for your sensitive cargo.

Best possible protection against temperature fluctuations through Passive Temp Support

Shipping sensitive pharmaceutical products, diagnostic products, biotech material or hi-tech products optimally protected in four bookable temperature ranges: take advantage of our Product features for Passive Temp Support and our specialized Pharma Hubs Frankfurt and Munich.

 

Passive temperature support for your cargo 

  • Passive temperature support throughout the Lufthansa Cargo network including our A321F fleet*

  • Temperature-controlled Road Feeder Service (Cool Truck) possible                                                                                

  • Road Feeder Service by refrigerated truck for most shipments, upon request directly to your customs warehouse

  • Optimization of apron times, storage in protected and temperature-controlled environments (wherever possible)

  • Specialized facilities for temperature-controlled logistics at our Pharma Hubs Frankfurt and Munich, and many more certified stations worldwide

  • Reliable airport-to-airport transport of temperature-sensitive dangerous goods with passive temperature control according to the IATA Dangerous Goods Regulations

  • Effective protection against sunlight thanks to specially developed reflective foil

  • Application of Thermo Covers from and to FRA for special protection against extreme weather conditions**

 

​​​​​​* No temperature control on all other continental aircraft.
** Available on selected routes only.

 

Pharma Control Tower: Exclusive Customer Service

  • Exclusive access: Send your inquiries regarding Passive Temp Support shipments via email to [email protected]  

  • Your single point of contact: One dedicated contact for all shipment inquiries across all Passive Temp Support stations worldwide 

  • 24/7 monitoring: Our Pharma Control Tower exclusively monitors all Passive Temp Support shipments in transit across our hubs in BRU, FRA, and MUC 

  • We take care: No additional contact with the stations is required 

  • Proactive updates: You will be informed in advance of any adjustments to the time of availability (TOA)
     

 

Thermo Covers

Our Thermo Covers provide additional temperature protection aiming to smooth out temperature peaks.
They are available from and to FRA for the following stations:
ATL, CAI, TLV, ORD and YYZ


Please refer to our Thermo Cover Information sheet for more details, exclusions and restrictions.*

 

 

 

*Availability and restrictions are subject to change without prior notice due to unforeseen circumstances.

 

Certification - at the cutting edge of industry requirements

  • Always keeping an eye on market developments and in constant dialog with 
    the industry, in order to meet your current needs
  • Support in meeting regulatory requirements
  • Actively shaping the digitalization of the airfreight sector and certification processes in cooperation with IATA
  • IATA CEIV* certification for transporting pharmaceuticals
  • IATA CEIV* or GDP certification for our hubs Frankfurt, Munich, Brussels, Vienna, Rome and may more stations
     

Please check Links & Downloads for all relevant certificates.

 

Exposure Time Calculator

To provide you with an overview of how long your shipment is exposed to non‑temperature‑controlled environments throughout the entire transport plan,
we have developed the Exposure Time Calculator. Deviations may apply.

You can find the calculator in our eServices. (Login required)

 

Our bookable temperature ranges**

  • -20°C to -10°C – FRO

  • 2°C to 8°C – COL

  • 15°C to 25°C – CRT

  • 2°C to 25°C – ERT

 

* Center of Excellence for Independent Validators in Pharmaceutical Logistics
** Deviations and varying exposure times may occur.
 

 

Infrastructure database

Better planning thanks to a comprehensive infrastructure database: find out more about our product availability and capability at each station via our stations.

 

Pharma Network

Maps Of Network

Remove

The Lufthansa Cargo Pharma Hub Frankfurt.

scroll
External media content is blocked here. When loading or playing the embedded media content, connections to the servers of the respective provider are established. Personal data may be communicated to the provider in the process. For more information, please see our data privacy statement.

Visit the Lufthansa Cargo Pharma Hub Frankfurt virtually.

External media content is blocked here. When loading or playing the embedded media content, connections to the servers of the respective provider are established. Personal data may be communicated to the provider in the process. For more information, please see our data privacy statement.

Easy booking, always informed

  • eBooking 24/7 or book via our Lufthansa Cargo Service Centers
  • eTracking 24/7 via web and mobile app, proactive notifications selectable

Products for Passive Temp Support commodities

Passive Temp Support

Dangerous Goods

 

Available Speeds

td.Pro

td.Flash

td.Zoom*

* Due to short handling times temperature-controlled storage is not available at hubs FRA, MUC, and VIE for Passive Temp Support shipments combined with Speed td.Zoom.


Available Add-on Services

Sustainable Choice

toDoor

Insurance

 

Other available offer elements

Customer-owned Tracker

Want to know more?

Take a look at your choice of commodities, Speeds and ULD options as well as our current flight schedule, our industry experience and much more.    

Certification

 

 

*This includes the Pharma Hub in Frankfurt as well as all CEIV‑certified stations of Lufthansa Cargo worldwide.