CHICAGO O'HARE INTERNATIONAL A (ORD)
| Department | Phone | |
|---|---|---|
| Sales | lhcargosalescentral@lufthansa-cargo.com | |
| Export handling | ordexport@dlh.de | |
| Transit handling | ordimport@dlh.de | |
| Import handling | ordimport@dlh.de |
Inquiries
I need assistance to solve irregularities with my shipment.
Import information
| (FIRMS) Customs |
I299 |
| Import Terminal Charge (ITC) |
The Import Terminal Charge (ITC) is applicable for handling and delivering an import shipment to its consignee or broker. ITC is $185 (eff.01SEP2024) for all import shipments including 1F in-bond warehouse transfer, per MAWB De-consolidation on request, per HAWB: $165 |
| Storage Fee |
General Cargo: Free storage period is 48h and starts midnight after flight arrival (ARR) of the complete shipment. Weekends and holidays are not free. General cargo: $0.35 per kg, per day (minimum per shipment $135.00) Special Cargo: (Dangerous Good, Perishable, Vulnerable, Valuable, Active and Passive Temperature Support / Control) Free storage period is 24h and starts midnight after flight arrival (ARR) of the complete shipment. Weekends and holidays are not free. $0.50 per kg, per day. (Minimum, per shipment $150.00) Re-icing event, per container: $75 Battery replenishment, per container: $60 |
| Extra Comment |
Other Import Charges Additional Handling Request by Agent (e.g. refilling of dry ice in loose packages), per event per AWB: $50.00 Additional Services for product sensitive items not covered under LH tender programs (liability waiver letter): $100.00 Document printing fee, per AWB: $10.00 Overpayment processing fee, per MAWB: $35.00
|
Further portfolio related details
More information is available for registered customers. Please login
Products
General Product Information
Export/Import/Transit
Open for Active Temp. Control
Open for Passive Temp. Support
Non-temperature-controlled, General Warehouse (w/h)
Export/Import/Transit
Size [sqm]
10000
Temperature-controlled Storage, +15°C to +25°C
Export/Transit
Import
Storage available
Temperature-controlled Storage, +2°C to +8°C
Export/Transit
Import
Storage available
Temperature-controlled Storage, Frozen
Export/Import/Transit
Storage available
Container Types (total maximum number of storable containers)
Export/Transit
Import
Opticooler RAP
25
25
Opticooler RKN
17
17
Unicooler RAP
25
25
Unicooler RKN
17
17
Envirotainer t2 RAP
25
25
Envirotainer t2 RKN
17
17
Envirotainer e2 RAP
25
25
Envirotainer e1 RKN
17
17
cSafe RKN
17
17
Va-Q-tainer Eurox
0
0
Va-Q-tainer Usx
0
0
Va-Q-tainer XLx
0
0
General remarks
Above numbers are for the dedicated storage with the applicable charging ports.
Truck equipped with rollers must be used by customers when picking up or delivering RAP cool units - empty and/or full.
Above numbers are for the dedicated storage with the applicable charging ports. Truck equipped with rollers must be used by customers when picking up or delivering RAP cool units - empty and/or full.
cSafe RAP
25
25
Envirotainer Releye RLP
-
-
Envirotainer Releye RAP
-
-
Process
Export/Transit
Import
Break-down/Build-up service available
General Product Information
Export/Import/Transit
Handling by
-
Address facility
-
Phone
-
-
Opening Hours
-
General Product Information
Export/Import/Transit
General Warehouse
Export/Import/Transit
DG Classes allowed
Class 1:
Class 2:
Class 3:
Class 4:
Class 5:
Class 6:
Class 7:
Class 8:
Class 9:
no:
-
General Product Information
Export/Import/Transit
Handling by
-
Phone
-
-
Opening Hours
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Remark
-
General Product Information
Export/Import/Transit
Opening hours
MON from:
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to:
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and from:
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to:
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TUE from:
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to:
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and from:
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to:
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WED from:
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to:
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and from:
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to:
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THU from:
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to:
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and from:
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to:
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FRI from:
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to:
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and from:
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to:
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SAT from:
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to:
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and from:
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to:
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SUN from:
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to:
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and from:
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to:
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General Warehouse
Export/Import/Transit
Is there a dedicated animal center?
-
If not, is there a seperated storage area?
General Remarks
-
General Product Information
Export/Import/Transit
Temperature controlled storage, +15 to +25°C
Export/Import/Transit
Storage available
Temperature controlled storage, +2 to +8°C
Export/Import/Transit
Storage available
Temperature controlled storage, Frozen
Export/Import/Transit
Storage available
Features
Export/Import/Transit
Phytosanitary Control
-
Veterinary Control
-
Processes
Export/Import/Transit
Break-down/Build-up service available
General Product Information
Export/Import/Transit
Opening hours
MON from:
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to:
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and from:
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to:
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TUE from:
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to:
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and from:
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to:
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WED from:
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to:
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and from:
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to:
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THU from:
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to:
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and from:
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to:
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FRI from:
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to:
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and from:
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to:
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SAT from:
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to:
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and from:
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to:
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SUN from:
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to:
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and from:
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to:
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General Product Information
Export/Import/Transit
Opening hours
MON from:
-
to:
-
and from:
-
to:
-
TUE from:
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to:
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and from:
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to:
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WED from:
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to:
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and from:
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to:
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THU from:
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to:
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and from:
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to:
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FRI from:
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to:
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and from:
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to:
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SAT from:
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to:
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and from:
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to:
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SUN from:
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to:
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and from:
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to:
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General Speed Information
Export/Import/Transit
Handled by
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Address facility
-
Phone
-
-
Opening hours
-
Features
Export/Import/Transit
Dedicated ramp transfer
-
Dedicated ramp supervision during aircraft (un)loading
-
Tail-to-tail transfer (in transit)
-
Speeds
td.Pro
td.Flash
td.Zoom
The information in this database is provided to you because Lufthansa Cargo places the highest value to its professional relationship with you. While the authors have attempted to ensure the accuracy of the information they are providing, they make no representations or warranties as to the accuracy or completeness of the information. The information is given in good faith and strictly on a without prejudice basis and may not be construed as creating a legal liability, obligation, duty or responsibility on behalf of Lufthansa Cargo or a waiver or diminution of any rights, defenses, warranties, immunities and limitations available to Lufthansa Cargo. The information relates to the general products and service offerings of Lufthansa Cargo and is not related to any specific contracts, agreements, duties, obligations etc. Lufthansa Cargo reserves the right to alter, amend or supplement this information and makes available the information to you explicitly in strict confidence. For any avoidance of doubt any obligations, warranties and/or guarantees of Lufthansa Cargo only arise from concluded contracts and/or agreements of transport.
