Direct delivery with toDoor service.

Rely on efficient optimization of your transport chain. With our toDoor service we deliver your air freight shipments directly to your bonded warehouse or recipient via Road Feeder Service (RFS) – in many cities in Europe* and the USA**.

* Passive Temp Support toDoor shipments are transported by refrigerated truck (from summer 2020) to European cities from Frankfurt, Vienna and Munich.
** Passive Temp Support toDoor unavailable

Simply straight to the front door.

• Direct delivery across the Lufthansa Cargo network and schedule
• Schedule: customized schedule with set delivery times for regular direct deliveries
• Storage in containers, on pallets or loose (in the USA loose only)

• Registered toDoor clients can unload independently
• Import customs clearance takes place in your own bonded warehouse
• Temperature controlled transport in refrigerated trucks for shipments with Active Temp Control and Passive Temp Support

Countries currently available for direct delivery:

• Belgium
• Denmark
• Germany
• Finland
• France
• United Kingdom
• Italy

• Luxembourg
• The Netherlands
• Poland
• Switzerland
• Spain
• Slovakia
• Czech Republic
• USA*

 * Passive Temp Support toDoor unavailable

Easy booking, always informed.

• Booking via the Lufthansa Cargo Service Center
• eTracking 24/7 via the web and mobile app, proactive notifications selectable
• With td.Flash: 24/7 personalized support and call-back service
• Email updates with current information for the recipient
• Easier to plan thanks to a comprehensive infrastructure database: all information on product availability at points of departure and destinations available online at lufthansa-cargo.com/stations

Available product combinations:

• Vulnerables
• Passive Temp Support

Available speed options

• td.Pro for standard speed
• td.Flash for urgent delivery

Available Add-on Services:

• Customer-owned tracker
• Insurance