Customers honour the innovation drive of Europe’s leading cargo carrier
The ambitious “Lufthansa Cargo 2020” future programme is reaping kudos in the logistics industry. At the prestigious “Air Cargo Excellence Awards" coinciding with the World Cargo Symposium 2014 in Los Angeles, Europe’s leading cargo carrier landed the Platinum Award. The US based global logistics group Expeditors International additionally conferred the 2013 “Award of Excellence” on Lufthansa Cargo. Lufthansa Cargo Board Member Product and Sales Dr. Andreas Otto accepted the award at a ceremony at the Expeditors HQ in Seattle, Washington.
“The two awards are not only a great tribute to all the staff at Lufthansa Cargo, they also spur and commit us not relax our drive in pursuit of constant quality improvement and new, innovative products,” observed Dr. Andreas Otto. With the numerous projects initiated in its ongoing “Lufthansa Cargo 2020" future programme, the Company is ostensibly right on course to convince its customers and cement their loyalty.”
New aircraft, new IT, a new logistics centre, and more digitization: With investments running into billions in the future of the airfreight business, Lufthansa Cargo is consolidating and expanding its industry lead. Nowhere is this more evident than in the shape of three brand-new Boeing 777 freighters, which are now on scheduled service with the cargo carrier.
Thanks to “Lufthansa Cargo 2020”, Lufthansa Cargo customers are profiting from faster and more efficient processes. Superior quality has assumed greater than ever importance at Lufthansa Cargo, emphasized Dr. Andreas Otto. “Through maximum reliability, a global and high-frequency network as well as customized transport solutions, we intend to continue offering the best airfreight product, worldwide.”
With this double distinction, customers from the logistics industry are expressing their great appreciation for the innovative course, on which the cargo airline has embarked. Lufthansa Cargo scored highly in a number of categories at the “Air Cargo Excellence Awards 2014”. In the annual survey conducted by "Air Cargo World" magazine, freight forwarders rate airlines and airports on the basis of their customer service, quality and information technology.