Customer-owned Tracker intro
Track your shipment yourself – with a customer-owned tracker.
Use your own tracking device on Lufthansa and Lufthansa Cargo flights.
On most Lufthansa and Lufthansa Cargo flights, we provide you with the opportunity to enclose your own tracking device from approved manufacturers in your delivery, so that detailed tracking information gathered this way complements status information from CiQ (formally C2K).
This service enables you, our customer, to collect detailed information about your shipment yourself. This information helps you to monitor your shipment even more precisely and creates a solid planning basis for optimizing your entire supply chain.
You will find out how easy it is under customer-owned tracker guideline.
We answer the most common questions in our FAQ.
Please note that all tracking devices that contain lithium batteries are subject to the applicable IATA DGR regulations. Any shipment (AWB) containing more than two tracking devices has to be declared as DGR Lithium battery shipment.
Customer-owned Tracker benefits
No additional costs after purchasing your tracking device.
Detailed information about your shipment.
Further advantages include humidity measurement or display of changes to light levels as protection against theft, depending on the tracking device used.