The eAWB becomes reality

First paperless deliveries in Munich


Lufthansa Cargo in Munich took a big step towards a paperless future on Wednesday of last week when the first deliveries without AWB from selected customers were handled without difficulties as part of the eAWB rollout ex MUC. A new, customer-friendly process is being implemented in Munich for this, enabling practically all consignments to be delivered without AWB, regardless of destination. 

Once successfully stabilised, the eAWB will be extended on a broad scale to further customers. There has been a great response to date from customers to the new user-friendly process. Numerous forwarders have expressed an interest in being included in the data quality phase. During this period, Lufthansa Cargo and the customer will work to eliminate any lingering IT and process challenges.

Volumes are expected to rise to 45 per cent by the end of the year. 

Contact persons - press information on request.

Here is the right contact partner for your press queries. But please understand: The phone numbers and email addresses are only for journalists. We can unfortunately not handle customer queries. 

Should you wish to contact Lufthansa as a customer, please get in touch with your local Lufthansa Cargo office. All the details are on the relevant country page.

Customers in Germany can address queries to a contact partner per email at or by phone 01805-747100

Jacqueline Casini - Director Communications & Environmental Management.

Phone: ++49 69 696-95447

Andreas Pauker - Head of PR.

Phone: ++49 69 696-95537

Annual Report