A world first... “Road Feeder Service Cool” can now be booked!

Further commitment to the field of temperature-sensitive cargo

Frankfurt, 09 May 2017

Lufthansa Cargo is the world's first cargo airline to offer their customers the “Road Feeder Service Cool” (RFS-Cool) booking option, available now. By taking this step, the carrier is developing its range in the cold-chain logistics sector. The new provision will ensure that temperature-sensitive cargo is actively or passively cooled or warmed, not just on board aircraft, but also in road link connections with Lufthansa flight numbers (RFS), where correspondingly equipped vehicles are deployed. For example, Lufthansa Cargo customers can make binding further onward travel reservations within Europe on the new “Road Feeder Service Cool” for sensitive medication that has been flown into Frankfurt and thereby ensure that the goods remain inside the specified temperature range on this part of the journey.
Lufthansa Cargo is also currently making significant expansions to the capacities of their own Cool Center at the Frankfurt hub. Following completion, as of late summer of this year, 8,000 square meters will be available for cool chain cargo. Alongside the extension, the entire infrastructure of the Lufthansa Cargo Cool Center will be further improved. It was opened in December 2011 and currently offers 4,500 square meters in four different temperature-controlled chiller rooms (2 to 8°C, 5 to 15°C, 15 to 25°C and -12 to -20°C) as well as a deep-freeze room and direct access to the apron. As a result, it is currently the largest hub for temperature-sensitive freight in Europe.
Back in 2016, the IATA airline association awarded Lufthansa Cargo and the company's in-house Cool Center with the CEIV certificate for pharmaceutical transport. Lufthansa Cargo improves the service continuously, taking into account the needs of the pharmaceutical industry as well as all the prerequisites from the EU GDP (Good Distribution Practice of Medicinal Products for Human Use).


Contact persons - press information on request.

Here is the right contact partner for your press queries. But please understand: The phone numbers and email addresses are only for journalists. We can unfortunately not handle customer queries. 

Should you wish to contact Lufthansa as a customer, please get in touch with your local Lufthansa Cargo office. All the details are on the relevant country page.

Customers in Germany can address queries to a contact partner per email at lhcargo@dlh.de or by phone 01805-747100

Jacqueline Casini - Director Communications & Environmental Management.

Phone: ++49 69 696-95447
Fax: ++49 69 696-91185
e-Mail: jacqueline.casini@dlh.de

Andreas Pauker - Head of PR.

Phone: ++49 69 696-95537
Fax: ++49 69 696-91185
e-Mail: andreas.pauker@dlh.de

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