proMotion October 2017
Dear Customers and Partners,
the end of the financial year is just around the corner, which means the peak season for airfreight business is as well. For us, it also marks the period of network planning, when we release an attractive and economically viable freighter flight plan. This is no easy task, since countless operational and commercial requests and restrictions have to be reconciled before a flight plan really takes off. At the same time, flexibility is often key whenever long-term flight plans require adjustment or special flights need to be arranged at short notice.
Our Market and Network Planning team deals exclusively with network planning at Lufthansa Cargo and introduces itself in this newsletter. The team members are responsible for optimizing the use of the 19 freighters, which provide nearly half of the available transport capacity. If necessary, we purchase cargo capacity to meet your needs. The planning process requires extensive knowledge and mathematical algorithms. The simulation and calculation of optimum flight combinations would hardly be conceivable without the tremendous computing power of modern IT. However, even the most state-of-the-art IT is no substitute for experience. Apart from our network experts, we of course also rely on the extensive know-how of our Sales team when it comes to assessing market demand or special charter services.
The development of the airfreight business leaves me feeling optimistic once again following a long dry spell. This is reflected in our planning for the winter flight schedule and the coming year. Increases in the frequency of flights for certain connections and new destinations are already under way. Expressed as figures, we offer you more than 2,000 flights − every day. We fly your freight to more than 300 destinations across the globe, and to even more places upon request. We offer you three new freighter stations: Moscow, Kuwait and − beginning in January − Osaka. We have also significantly increased the frequency of flights to destinations such as Miami, Cape Town and Shanghai. Networking the world – that is what we stand for, and through this commitment, we aim to be your first choice in global airfreight transport in the future as well.
Capacity Management and Product Development
Who are the people in this picture?
Here you see the Lufthansa Cargo Market and Network Planning team. Our team members focus on designing the Lufthansa Cargo freighter network. They find the best possible balance between the supply of and demand for cargo capacities. This includes synchronizing with all in-house and external points of contact: Do we have all of the necessary air traffic rights and slots? Are there enough crew members available for the flight plan? We clarify these issues. In addition, we engage in dialogue with our airline partners and continually optimize the presentation of our offerings.
What does the Market and Network Planning team stand for?
Inventiveness and perseverance. We reconcile all stakeholders’ interests. You have to have ingenuity to do that, as well as patience in some cases. Our network is optimally aligned with global demand and the relevant flows of goods and customer needs. In the process, we always keep an eye on maintaining a balance between network stability and carrying out requests at short notice. Our constant focus is on serving the needs of customers. However, we of course also have to ensure the profitability of our flight operations. That is often the most challenging aspect of our work.
In a nutshell, what drives you?
Networking the world… in the truest sense of the phrase.
What have been your highlights so far?
A more recent highlight was the significant expansion of the freighter capacities we offer with extra flights to Japan, Mexico, the United States and China, not to mention the resumption of service to Osaka and Moscow.
But also special charters - like the recent relief flight to Puerto Rico - are real highlights for us. Such a project requires maximum flexibility and a high level of commitment on the part of all those involved. But after departure we are really proud to be part of it.
What have you always wanted to say to our customers and partners?
Thank you very much for your continued trust in Lufthansa Cargo. Every day, we make our network − and therefore our available capacity − a bit better for you.
Your freight. Our network.
Our new flight plan offers three new freighter stops and higher frequencies.
An essential spare part needs to get from the Texas oil capital of Houston to Saudi Arabia along the quickest route? Not a problem for us. Beginning in late October, our service to Dammam will be seamlessly integrated into the flight from Houston. In less than 48 hours, your spare part will reach its destination – right on time for the first business day of a new week.
What other new destinations will we be serving as part of the winter flight plan? We are resuming our freighter service at Kuwait and Moscow Domodedovo. Weekly flights via Istanbul will connect Domodedovo with Frankfurt. Osaka will join the other destinations beginning in January. Service to exotic destinations is expanding as well. Beginning October 25, Austrian Airlines will be flying weekly from Vienna to the Seychelles.
The frequency of flights in our belly network is increasing in every direction. Starting October 14, we will be flying to Miami from Munich and Dusseldorf as well, in addition to the Miami flights leaving from Frankfurt, Vienna and Cologne. Not one, not two, but three stations will serve Cape Town from October 28 onward, when two additional flights will begin departing from Frankfurt to the Cape of Good Hope every day, along with flights there from Munich five days a week. Flights from Cologne to Cape Town will begin in November.
Service to and from Shanghai is also expanding once again. With two additional flights, we will be connecting this major Chinese city and Frankfurt eleven times per week with our freighters.
What does all this mean? It means we offer you 2,068 starts every day. We fly to 304 destinations around the globe. Your freight. Our network.
Rolling in towards Windhoek.
Beginning in October, cars will begin flying from Cologne via the Eurowings long-haul network.
Test cars from various manufacturers undergo testing in extreme conditions in the Namib Desert. Afterwards, they are inspected for damage and corrosion back in Germany. To make this possible, the cars have to be flown to Windhoek. Not a problem; after all, Eurowings flies to Namibia’s capital, and there is just enough room still for a car to fit into the belly of the aircraft. This is true at least for cars that fit on an aircraft pallet and can be loaded normally. The situation is different for larger vehicles that have to be driven into the cargo hold. Previously, there were no process descriptions and authorizations for doing so. In cooperation with the Air Cargo Consulting specialists of IQS Group, it has now been possible to test and authorize “parking” cars in the bellies of Eurowings aircraft. “Leading up to this, we first held a number of meetings with all stakeholders, and then we drew up process descriptions, as well as deviations and an operational risk analysis of SunExpress as the responsible carrier,” says station manager Joachim Binte, Director Sales and Handling at Lufthansa Cargo in Cologne. His company car was used to test the process of loading a vehicle as a lateral load. “With someone to guide in the front and at the back, a driver maneuvered the Mercedes into the belly of the Airbus bit by bit and with a great deal of finesse. Once there, it was tied down to the already fastened pallets,” Binte says, describing the procedure. The actual loading-in time from the cargo doors took around 15 minutes, while the total unloading time was approximately 20 minutes. The first shipments from Cologne are expected beginning in early October.
Meet us at the International Floriculture Trade Fair.
The Floriculture trade fair will be opening its doors from November 8-10, 2017.
With around 3000 exhibitors and visitors from 115 countries, the International Floriculture Trade Fair is one of the largest and most important trade fairs in this sector. Since 2010, the floristry industry meets every year at the three-day event.
Visit us at booth D5.12 in hall D and take the opportunity to learn more about us.
We look forward to your visit!