Airmail- our special product for things that cannot wait.
When your mail needs to arrive quickly: Airmail.
Our worldwide logistics network offers very fast flight connections to some 300 destinations in more than 100 countries. We are constantly expanding our network through cooperation with other airlines and partners, in order to offer you even more routes, flights, and capacity. Our flight schedule connects all important cities and destinations the world over, and provides ideal conditions for forwarding international airmail. That is how we get your airmail to almost any destination
In good hands from point A to point B.
Mail Air Transportation through Consolidation Hubs (MATCH).
Of course: Customer-oriented communication.
One-Stop-Shopping through a extensive network and co-operation with partners.
Up-to-date Online Airmail Timetable.
Online AirmailTracking at receptacle level.
Reliable electronic data through physical scanning at more than 45 stations.
Excellent service through dedicated Airmail staff with high industry knowledge.
High quality through professional Mail Handling Facilities at our hubs FRA, MUC and VIE.
More infomation about Airmail.
Frankfurt airport is the major hub of Lufthansa Cargo for airmail transportation. There, about 150 tons of airmail is transshipped daily to destinations worldwide.
Hardly any commodity in commercial air transport is more time sensitive than airmail. Due to international quality standards agreed upon among the national postal authorities, there is a big demand for short flight connection times. This means a major challenge for the airline hubs in meeting the customer’s expectations in terms of handling times.
With the airmail handling facilities at our Frankfurt hub, Lufthansa Cargo is optimally positioned for this challenge. The Airmail Center Frankfurt GmbH, with its state-of-the-art processing equipment, meets the highest quality requirements. This means Lufthansa Cargo is able to achieve a transit time of 240 minutes.
Since January 2007, Lufthansa Cargo ‒ in close collaboration with the Airmail Center Frankfurt GmbH ‒ is also maintaining a smaller, but constantly growing hub at Munich airport.
Lufthansa Cargo believes handling is much more than just physical processing and documentation. In order to streamline handling, documentation and accounting, we have developed the IT system MALTA. Security in airmail transport is likewise a high-ranking matter for Lufthansa Cargo. We have a big stake in the successful Joint Airmail Security Group, which is dedicated to the perpetual improvement and optimization of airmail-related security procedures.
Airmail Center Frankfurt.
The core of the Lufthansa Cargo airmail handling is the Airmail Center Frankfurt GmbH, or "ACF" for short. The ACF, of which Lufthansa Cargo owns a share of 40 percent, was established in 1996 as a joint venture. The ACF received the "Universal Postal Union's Best Practice" award for its high quality standard in 1999.
Its main task is the fast processing of airmail from all parts of the world to all parts of the world.
The highly sophisticated sorting facilities, capable to process up to 11,000 consignments per hour, guarantee airmail handling in the shortest time.
Besides quality and speed, security is one of the major strengths of the ACF. The entire Airmail Center is permanently video-monitored and complies with the highest security requirements. Additionally, the ACF works closely with the Joint Airmail Security Group which is dedicated to all airmail-related security matters. The high quality standard of the Airmail Center Frankfurt GmbH enables Lufthansa Cargo to ensure a transit turnover time for airmail shipments of 240 minutes.
Since Janurary 2007, the Airmail Center Frankfurt GmbH has also operated a smaller, but growing processing facility at Munich airport. It goes without saying that it complies with the same quality and security standards as the Frankfurt facilities. Transit turnover time in Munich is also 240 minutes.
Joint Airmail Security Group.
Security has always been a matter of high importance in airmail handling and transportation.
Our highly trained and experienced employees work closely with Fraport AG and Deutsche Post AG as part of the Joint Airmail Security Group. This group is dedicated to the continuous optimization of security procedures in the national and international handling of airmail.
Members of the Joint Airmail Security Group participate in numerous international panels and work with international postal companies to develop suitable measures for further improving already exacting security standards.
Mail tracking (MALTA).
The Competence Center Airmail has lauched its new future-oriented IT system called MALTA. The acronym stands for mailtracking. Unlike its host-based predecessor, MALTA consists of two components ‒ the stand-alone MailAgent and the central unit MailSystem.
MailAgent is an autonomous system specially designed for decentralized use at our handling stations. Being independent of the Lufthansa system architecture, it can be used for multiple airlines. MailAgent is a generic application consisting of handheld scanners and a standard PC for information transmission. Data is relayed via MLD (mail label data) format according to IATA standards, enabling the system to communicate with our central unit as well as with any other state-of-the-art airmail handling system.
MailSystem is our central unit for internal data processing. Its chief tasks are to provide our customers with status messages and transfer information to our accounting system. Further important functions are tracking and tracing shipments, creating status reports and compiling data for statistical purposes. MailSystem is a modern Java application only internally accessible via Lufthansa intranet.
Together, the two components enable the Competence Center Airmail to provide its customers with status reports via CARDIT/RESDIT exchange throughout the entire transport chain. MALTA also meets the IPC's (International Postal Corporation) requirements for FoMbA (future of mail by air).
The implementation of our new airmail handling system at locations worldwide is rapidly progressing.
Airmail news/Schedule information.
Due to the increasing security risk of prohibited items being sent in mail or commodities shipments, we are forced to place an immediate embargo on Lufthansa and Austrian Airline flights to the following countries: Armenia, Azerbaijan, Belarus, Eritrea, Iraq and Sudan.
Exception: Mail from countries and customers that are “approved” can be accepted. The following countries remain under a complete import embargo: Afghanistan, Côte d’Ivoire, Democratic Republic of Congo, Guinea, Lebanon, Liberia, Libya, Myanmar/Burma, North Korea, Sierra Leone, Somalia, South Sudan, Syria and Zimbabwe
We cannot accept or tender airmail to these countries. We appreciate your understanding in this matter. Should you have any additional questions in this regard, please do not hesitate to contact us.
International timetable for airmail.
Our international airmail timetable shows the optimal connections worldwide for the transport of international airmail.
Click on the links to open the timetable or to download it as an Excel file. This makes it easy for you to process the data and select specific stations of origin that are relevant for you.
Changes to our flight schedules may occur due to operational reasons or limited capacity access. Please contact your Key Account Manager or our Competence Center Airmail before finalizing the planning of your shipments.
Possible product combinations Airmail.
* More combinations of these special products may be available on request. Please contact your customer service representative for individual clarification.