liveSensor - Our Add-on Service for real-time tracking.
When it needs to be exact.
With liveSensor, Lufthansa Cargo offers you a solution that makes it possible to follow your shipment in real time across the entire transport route. You can track where your shipment is at all times and see whether the agreed transport conditions are being observed. liveSensor specifically registers not only the location of your tracked shipment, but also factors such as temperature, humidity and pressure. In addition, the tracking device records information such as orientation and shock events. Light sensors also determine if and when a shipment is opened, which provides additional protection against theft.
We offer you a user-friendly all-inclusive service with our partner Sendum Wireless which also covers all of the logistics for the tracking device. You can simply order the devices online and enclose the activated device with the desired shipment. After the tracking of the shipment you can easily return the device to Lufthansa Cargo by requesting for the device to be picked up free of charge via the return form.
Real-time data - around the clock and around the world.
Whether on your computer at home, in the office or from a mobile device – the online tracking portal provides you with the real-time data of your shipment from anywhere at any time.
Define personalized settings for your liveSensor device using the tracking portal and decide when and how to receive status messages – even during transport. You can also set temperature ranges and virtual geographical boundaries, which is known as geo-fencing. This enables you to know exactly if and when your shipment leaves or enters a defined area or experiences any deviations during transport. Thanks to CDMA and GSM, the location of your shipment can even be tracked inside trucks, warehouses or containers.
The tracking portal further offers practical functions, such as viewing recorded data presented as graphs, switching between various devices and downloading the collected data as a PDF or Excel file, and much more.
As registered customer of Lufthansa Cargo you’ll find the liveSensor order form in our eServices.
For more information, please see our FAQ.
More information about the tracking device used is available in the data sheet.
Please note that all tracking devices that contain lithium batteries are subject to the applicable IATA DGR regulations.
A shipment does not need to be declared when a piece does not contain more than 2 tracking devices and not more than 2 pieces contain maximal 2 tracking devices. Once a shipment contains a piece with 3 or more tracking devices or the shipment contains 3 pieces with tracking devices the shipment has to be declared as Lithium battery shipment.
Real-time tracking of your shipment through the entire transport chain.
Tracking of sensor data like temperature, humidity, light, infrared, pressure, orientation, shock, drop, vibration, motion, signal, battery and jamming.
Possibility of intervention for the protection of your shipment in case of condition change.
24/7 online access to your data via a user-friendly web portal easily from your computer or mobile device.
Creation of geo-fences to receive individual alarms when your shipment enters or leaves a defined area.
Configuration of the device according to your requirements.
Precise information in the case of shipment damage or loss.
20 days of battery life: also appropriate for long-distance flights or stops.
Delivery as well as collection of the device at the destination is included in the service.