Support from the cloud.
Health care providers all over the world depend on an efficient logistics network, something which the Erlangen-based company can provide. Says Dess: “In about 98 percent of all cases, we will deliver spare parts that are held in stock within 24 hours, either to our national subsidiaries or directly to the clinics.” Several thousand consignments leave the three warehouses in Frankfurt, Memphis and Singapore every day. Dess offers three examples that are happening right now around the world: a lamp has to go from Frankfurt to the drop-off point in Düsseldorf, a computer from the warehouse in Memphis is destined for the CT department of a hospital in New England, a compressor is to travel from Singapore to Taipei.
Its openness to innovation and the efficient logistics infrastructure it maintains made the company the ideal partner for the test phase. Siemens Healthineers recorded 1,744 hazardous goods shipments during the 2017/2018 financial year. It is the type of freight that is subject to strict safety regulations. For this reason alone the company invests in smooth and efficient transport processes. “We are always open to innovations – especially when we can see that they have potential. Which we did in the case of hazardous goods. And should any problems occur, we can react immediately,” says Markus Dess.
From the airline, for the shipper.
DGD.online allows print-ready, electronically signed declarations to be generated in PDF format and to be sent automatically by e-mail along with other attachments, such as safety data sheets.
This makes Lufthansa Cargo the first airline to market a “software-as-a-service” solution. Arastoo Badri: “Our objective here is to provide support to the shippers. The service is primarily aimed directly at companies in industries that usually have to prepare these declarations.” The product developer is convinced of the merits of this cloud application. Not least because forwarders will also benefit from this tool. “Mistakes can be avoided, and the processes along the entire transport chain will be more transparent and more stable,” says Badri.