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Courier.Solutions - The shortest way

When you have no time to lose: Courier.Solutions.

Imagine: In just one hour and 15 minutes, two tons of car parts need to make a connecting flight from Frankfurt to Johannesburg, so they can be further processed there on schedule. Or a courier shipment from Delhi lands in Munich at 5.30 pm, but needs to be picked up in London just four hours later. Both cases require the fastest possible transit and highest possible reliability. And in both cases, the answer is Courier.Solutions by Lufthansa Cargo.

Courier.Solutions is our answer for especially time-critical and high-value air freight, regardless of weight or size. 50 kg or five tons – the combination of personal supervision on the ground, maximum speed, and short-term capacity access makes Courier.Solutions the first choice for sensitive shipments, regardless of their weight.

Our worldwide logistics network offers fast flight connections to some 300 destinations in more than 100 countries. We get your express freight where it needs to be – fast and supervised.

Top speed, personally supervised

Courier.Solutions ensures the highest speed, thanks to minimum handling and transport times. We keep a personal eye on your shipment – you can depend on it.

Freight accepted up to 90 minutes before planned departure
Earliest availability 90 minutes after planned landing
Minimal transit times at our hubs thanks to direct plane-to-plane loading: 60 minutes in Frankfurt, 50 minutes in Munich
Loading loose or in special containers or palettes
Special handling in Frankfurt at the courier terminal by time:matters

A good feeling: Guaranteed capacity

With Courier.Solutions you have guaranteed capacity access* for your air freight, even at peak
times in peak season.

Guaranteed capacity* at booking up to 3 hours before LAT (Latest Acceptance Time):

200 kg/1.2 m3 – on all flights/aircraft

Guaranteed capacity* at booking up to 24 hours before LAT:

1,000 kg/6 m3 – on widebody aircraft
2,000 kg/12 m3 – on cargo flights

You get immediate booking confirmation with the capacity guarantee.*
* Individual exceptions apply. Guarantee applies to shipments in a 1:6 volume ratio.

Quality you can rely on

For Courier.Solutions we use special handling processes and supervise each shipment individually,
all in close cooperation with our partner time:matters.

All Courier.Solutions shipments are monitored around the clock to ensure that everything goes
smoothly – even if a flight is delayed
Loading is supervised by specially trained personnel in transit in Frankfurt and Munich
Active measurement and quality improvement through Continuous Process Management (CPM)
Continuous further training of employees to ensure maintenance of our high quality standards

Of course: Simple booking and communication

Good shipping from start to finish means maximum reliability with minimum complexity. We provide this as a matter of course.

Booking through your local Lufthansa Cargo office until LAT
Other booking channels will be added during the year (Lufthansa Cargo Call Center and
electronic channels)
Direct, personal information in the event of irregularities by the means of communication you
prefer, telephone or e-mail. If requested we can also keep you informed during transportation

Your benefits

Top speed and top priority for your air freight, on the ground and in the air
Direct transfer from aircraft to aircraft on the apron
No weight limit
Guaranteed capacity access up to 2 tons
The highest quality and reliability through constant, proactive supervision of your shipment
Supervision of loading at the aircraft position by our partner time:matters

Facts and figures on Courier.Solutions

Over 2,500 supervised shipments each month
Fastest transit time of 2011: 33 minutes
62 Courier.Solutions experts in Frankfurt, Munich, and Sharjah
Area of the time:matters Courier Terminal in Frankfurt: 2,375 m2