Care/td - The most responsible way.
When you bear great responsibility: Care/td.
Imagine: A highly flammable raw material for the chemical industry needs to be shipped from Basel to Nanjing. Or oxygen tanks need to get from Toronto to Basel. In both cases, you have to be sure that the shipment will arrive safely and in compliance with IATA Dangerous Goods Regulations. And in both cases, the answer is Care/td by Lufthansa Cargo.
Care/td is our special service for goods that need to be transported with special care and expertise, and that must meet strict safety requirements. We transport shipments of all IATA dangerous goods classes. These include explosive materials, gases, flammable liquids and solids, corrosive substances, toxic, infectious and radioactive substances, as well as automobiles and magnetized materials.
Our worldwide logistics network offers fast flight connections to some 300 destinations in more than 100 countries. We can get your dangerous goods to almost any destination.
Your planning – time definite.
Care/td is booked in conjunction with our td.Pro time definite service. For following shipments you can also book Care/td in conjunction with our td.Flash express service:
- Magnetized materials (MAG)
- Dangerous goods with exemptions (RRE, REQ)
- Biological substances, category B (RDS), as per special procedure
- Dry ice (ICE)
Please note that processing dangerous goods for shipment takes longer than for normal shipments. Therefore special local acceptance times apply to Care/td.
Our expertise – your safety.
Our certified staff processes and handles your dangerous goods shipment in compliance with legal requirements. You can rely on it:
- All shipments are physically inspected and their documentation examined for completeness, good condition, correct labeling and accordance with the information in the air waybill
- From acceptance to storage and throughout ground processing, we use special handling and safety procedures based on legal requirements and even stricter additional internal safety standards
- We store your dangerous goods shipment in accordance with highest safety standards, separate from incompatible substances and protected from radiation
- The cockpit crew is informed of the type of dangerous goods and its exact loading position in the aircraft
Of course: Simple booking and communication.
High quality transportation from origin to destination means maximum reliability with minimum complexity. We provide this as a matter of course.
- Booking via the Lufthansa Cargo Service Center: Specially trained staff assists you in the trouble-free booking of your shipment
- Get the current status of your shipment around the clock by online eServices with TrackIT 24/7, or by Electronic Data Interchange (EDI)/Traxon
- Exclusively for Care/td shipments booked in combination with td.Flash: 24/7 personal contact for questions about ongoing shipments*
*See www.td-flash.com for participating countries
Your benefits:
- Reliable planning through precisely defined availability times
- Highest safety for your shipment, as well as for people, aircraft, and the environment
- Transport according IATA Dangerous Goods Regulations
- Smooth processing and handling
Did you know? Facts and figures on Care/td:
- In 2011, over 343 Lufthansa Cargo employees received DGR Cat 6 training
- We have 19 DGR experts working at the Frankfurt hub alone (Cat 6 certified)
- More than 39,300 tons of dangerous goods shipped every year
- “Cargo Aircraft only” – about a quarter of that tonnage flies exclusively
on cargo aircraft - Over 2,700 automobiles each year