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Home / eServices / eServices

Lufthansa Cargo eServices - Overview

Our online eServices offer you professional customer service, round-the-clock (24/7):

Take a look at the global connections we offer in our network (Flight Schedule). Book your shipments online with eBooking and monitor their status in transit with TrackIT. Get also more information for your shipment about our fleet and containers and let us have your feedback online as well as any claims or complaints if there are transport abnormalities.

A Guided Tour will take you step by step through the procedures for working with Lufthansa Cargo eServices. With our online eServices, you can manage your shipments from A to Z more conveniently and more efficiently.

As a registered user of our eServices, a single log-in gives you access to all the tools you need. Quickly. The layout is clear and user-friendly.

All the options:

  • Schedule & Routings
    You know exactly which product needs to be transported where and when. We will tell you how.
  • Rates
    Check our standard rates, fees and surcharges and terms and conditions for various markets online.
  • eBooking
    Efficient, electronic booking of cargo transports for freight agents on the Lufthansa Cargo eServices internet portal.
  • Multiple eBookings
    Make up to 250 bookings with a single click on the Lufthansa Cargo internet portal for freight agents.
  • Quotation Request
    Request spot prices online.
  • AWB & HAWB Data Capture
    Easy and fast AWB / HAWB data capture and transmission. 
  • Allotments & Templates
    Call up a list of your allotments and permanent booking templates.
  • Tracking with TrackIT
    TrackIT monitors your shipment’s whereabouts at any one time.
  • ePreliminaryClaims
    Fast and easy submission of any preliminary/expected claims (as first information regarding any irregularity), electronically. 
  • eClaims
    Fast and easy submission of any monetary claims, electronically.
  • Feedback
    In various markets (The Americas & Asia Pacific) you already have today the possibility to let us have your experiences with our products and services online. 
  • Station information
    Find your closest Lufthansa Cargo station and view avalable services, products and contacts.
  • Fleet & Container
    All the details about our fleet , ULDs and other loading equipment.

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Register now at http://eservices.lufthansa-cargo.com/

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